Federated Co-op cardlocks “fully operational” company says

A "cybersecurity incident" led to the shutdown of some cardlocks and affected inventories at some grocery stores

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Published: July 4, 2024

Photo: Federated Co-operatives Ltd./Facebook

[UPDATED] – Federated Co-op says its cardlocks are “fully operational” across Western Canada, a week after a “cybersecurity incident” led to the shutdown of some systems, a company spokesperson said today.

Last Thursday, Federated Co-operatives Ltd. posted on X that it was “experiencing a cybersecurity incident” that was affecting some internal and customer-facing systems at cardlock and retail Co-op locations. It had shut down some systems as a precaution and had brought in experts, the company added.

Gas bars were relatively unaffected.

Some Co-op grocery inventories were affected by the incident.

“We are prioritizing key grocery items and consumer goods for delivery to local Co-ops,” Federated Co-op said on X yesterday.

There is no evidence customer data has been compromised, the company said.

About the author

Geralyn Wichers

Geralyn Wichers

Digital editor, news and national affairs

Geralyn graduated from Red River College's Creative Communications program in 2019 and launched directly into agricultural journalism with the Manitoba Co-operator. Her enterprising, colourful reporting has earned awards such as the Dick Beamish award for current affairs feature writing and a Canadian Online Publishing Award, and in 2023 she represented Canada in the International Federation of Agricultural Journalists' Alltech Young Leaders Program. Geralyn is a co-host of the Armchair Anabaptist podcast, cat lover, and thrift store connoisseur.

 

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