Industry-led Code of Conduct for retailers on horizon

Provincial agriculture ministers encourage industry collaboration to find solution

A federal-provincial working group was formed late last year in response to complaints from suppliers that grocery retailers are continually imposing arbitrary fees and fines.

A report from the federal-provincial working group says the retail sector has levied an increasing number of fees on suppliers, and is proposing the formation of a code of conduct as a potential solution.

Canada’s agriculture ministers are now calling on industry to lead the process.

They formed the working group to study the issue in November following complaints from suppliers that retailers were increasingly charging arbitrary and costly fees.

Why it matters: Food and beverage manufacturers want a code of conduct to prevent Canada’s major grocery retailers from imposing new fees and heavy fines.

A summary report released July 15 said those fees are “causing tensions” in supply chain relationships, particularly between processors and retailers, as “fees have increased in their form and scale, and they have changed in the manner in which they are imposed.”

To find a regulated or legislated approach, the working group says provincial action would likely be required, but stakeholders operating on a national level contend doing so could lead to “disjointed provincial action, which could lead to inconsistent applications and loopholes if some provinces chose not to take action or do so differently.”

One potential approach being pitched is the development of a voluntary code of conduct with detailed rules to guide the commercial relationships, while also providing a dispute resolution process. 

Some stakeholders have proposed that, but there are concerns it might not be widely adopted and lead to competitive distortions. 

Making the code of conduct mandatory, which also has support in some sectors, could be implemented through legislation if needed. Critics warn doing so may lead to a lack of uniformity across the country as provinces each pass separate and potentially differing laws. 

Following a July 15 meeting of Canada’s agriculture ministers, a readout from the proceedings called on “industry to lead a collaborative process to develop broad consensus around a concrete proposal to improve transparency, predictability and respect for the principles of fair dealing.”

The ministers said the industry-led process will work alongside the working group.

Another update to agriculture ministers will likely be on the agenda at their next meeting, scheduled for December. 

The dairy industry continues to be one of the loudest voices on the topic. In a release, the Dairy Processors Association of Canada (DPAC) welcomed the report’s findings. 

“As a supply managed industry, the arbitrary fees and penalties levied by large retailers create additional pressures for Canada’s dairy processors,” said Mathieu Frigon, DPAC’s president and CEO. 

“We have heard from dairy processors across the country that this is a pressing issue and it is good to see that FPT ministers have come to the same conclusion. Now the important work toward an acceptable solution begins.”

About the author


D.C. Fraser

D.C. Fraser is Glacier FarmMedia’s Ottawa-based reporter. Growing up mostly in Alberta, Fraser also lived in Saskatchewan for ten years where he covered politics, including a stint teaching at the University of Regina’s School of Journalism. He is an avid fan of the outdoors and a pretty good beer league hockey player. His passion for agriculture and agri-food policy comes naturally: Six consecutive generations of his family have worked in the industry.



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